Hedo-help

Contact us

We aim to respond within 48 business hours. For urgent matters during in‑person programs, on‑site emergency contacts will be provided.

 

FAQs

How do I join a retreat or event?

Some offerings are public, others are invitation‑only. When applicable, we will share an application form. Selected members receive detailed itineraries and next steps.

How do I access my personal profile?

Members receive a private link or code to their secure space. If you lost access, email keepers@hedo.world.

What languages do you support?

English and French by default; additional languages may be available depending on location and staff.

Do you provide medical advice?

No. HĒDO offers personal‑development experiences, not medical or psychological treatment. Always consult qualified professionals for health matters.

Accessibility

We strive to make our digital and in‑person experiences accessible. If you need accommodations, please contact us in advance so we can explore options together.

Complaints & feedback

If something falls short, write to keepers@hedo.world. We aim to resolve issues amicably and quickly.